4.6

Orders

Where and when can I collect my parcels?

You can select the final delivery of your parcels as soon as they arrive in our destination warehouse in Poland.

To collect your Parcels, you can choose from the following options:

Door delivery to the most convinient location to you
Collection from the closest point, according to your Post Code pickup location
Collection from our central warehouse (FlagShip) in Pruszkow

General

What is EDee? How does the service work? Read our Step by Step Guide. Why use EshopWedrop? My parcel was rejected at my EshopWedrop shopping address. Why? How is the shipping charge calculated?

Account

What is the Personal EshopWedrop Delivery Address? How do I know that my products were received at my EshopWedrop Delivery Address? How can I check my parcels and how can I find out when they arrive at destination?

Orders

Are there any surcharges? What are the standard maximum dimensions allowed for one parcel? When can parcels be delivered to origin warehouses? Where and when can I collect my parcels? I made an online purchase but I cannot see it among my parcels shown in my EshopWedrop account. Why? What can I do?

Retailers

Can I compare prices between various online shops? The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I buy from other online shops? Other than those presented on the EshopWedrop website?

Contacts

Have more questions? Give us a call and member of the team will be happy to assist you

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