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Homepage FAQ General My parcel was rejected at my EshopWedrop shopping address. Why?

General

My parcel was rejected at my EshopWedrop shopping address. Why?

There are several reasons for a parcel to be refused.

  • The parcel was shipped with COD service (Collect on Delivery)
  • The dimensions of the parcel exceed the maximum allowable
  • The parcel is on the list of goods that cannot be transported (dangerous goods, goods the storage, and delivery of which may require special conditions).
General
What is EDee? How does the service work? Read our Step by Step Guide. Why use EshopWedrop? My parcel was rejected at my EshopWedrop shopping address. Why? How is the shipping charge calculated? How to Shop from the USA? What are the delivery charges for a parcel from the USA? Customs Declaration from USA What goods cannot be delivered from the USA to Poland? What goods cannot be delivered from the USA to Poland? ‘Dangerous Goods’ Parcels from the USA How to Shop from the UK? What are the delivery charges for a parcel from the UK? What goods cannot be delivered from the UK to Poland?
Account
What is the Personal EshopWedrop Delivery Address? How do I know that my products were received at my EshopWedrop Delivery Address? How can I check my parcels and how can I find out when they arrive at destination?
Orders
Are there any surcharges? What are the standard maximum dimensions allowed for one parcel? When can parcels be delivered to origin warehouses? Where and when can I collect my parcels? I made an online purchase but I cannot see it among my parcels shown in my EshopWedrop account. Why? What can I do?
Retailers
Can I compare prices between various online shops? The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I buy from other online shops? Other than those presented on the EshopWedrop website?

Contacts

Have more questions? Give us a call and member of the team will be happy to assist you

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